Privacy Policy for ComSolutions

Introduction

Welcome to the ComSolutions website! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us. By interacting with our website. you agree to the terms described below.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved.

Linked and Embedded content from other websites

This website may include hyperlinks to other websites and/or embedded content (e.g. videos, images, articles, etc.). Any such 3rd party content behaves in the exact same way as if the visitor has visited the other website, as such, the privacy policy of the linked or embedded website would apply instead of this one.  It may be possible for these websites to collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content.

Information We Collect

We collect the following types of information when you engage with our website:

  • IP Address: By visiting our website, your IP address may be recorded in the logs files of our networking and server management systems.  This information is not stored in such a fashion as to be personally identifiable.
  • Personally Identifiable Information: All personally identifiable information that is collected by this website is optional.  This website contains contact forms that can collect PII such as your name, phone number, email address, or other personally identifying information.
  • Analytics Information: Information about your activity on our website may be recorded  for quality assurance.  We do not record any personally identifiable information as part of our analytics.
  • Content You Post: Any photos, videos, captions, comments, or other content you upload.
  • Interaction Data: Information about your interactions with our website such as comments and page flows.

How We Use Your Information

We use the collected information for the following purposes:

  • To maintain the security and functionality of our website.
  • To maintain contact with our clients and potential clients.
  • To analyze user engagement, track trends. and improve our customer experience.

Sharing Your Information

We do not sell, rent, or share your personal information collected via this website or through follow-up phone calls, emails, or SMS messaging with third parties without your consent.

How long we retain your data

User account information and contact form information is stored indefinitely, or until it is no longer needed.  All users can see, edit, or delete their personal account information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Additional information may be logged for security purposes should our antivirus software detect any suspicious activity. This information may be kept either temporarily or indefinitely depending on the nature of the suspicious activity.

Analytics Information is retained for up to 24 months.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Your data may be stored on our web server, or sent to third parties for Marketing, Analysis, Administrative, Legal, or Security purposes.

Changes to this Policy

We may update this Privacy Policy periodically.  Any changes will be posted here.

Contact Us

If you have any questions or concerns about our privacy policy, feel free to contact us at dev@comsolutionsusa.com.