Easy-AI: Managed AI for Small and Mid-Sized Businesses

Managed AI is the general service model in which an MSP manages an AI framework for a client. It combines AI access with the policies, administration, training, security controls, and support a business needs to use AI responsibly.

Easy-AI is the name of ComSolutions’ managed AI product. Easy-AI gives your employees one governed workspace while ComSolutions manages the framework, helps establish approved use cases, trains your team, and provides ongoing support.

Individual consumer accounts can create Shadow AI: employees use tools that leadership cannot see or manage. Business information may become scattered across vendor platforms, and the company may have no consistent permissions, retention rules, content standards, or audit trail.

A managed workspace gives employees access to approved models while giving leadership one place to set policy, manage users, and review how AI is being used.

Easy-AI uses tenant, organization, and user isolation in secured AWS data centers. ComSolutions can also apply role-based permissions, content policies, approved use cases, audit logs, and provider controls designed to keep your data from training public models.

The platform security program includes SOC 2 Type I, SOC 2 Type II, and SOC 3 compliance, along with regular third-party penetration testing and security reviews. Your final configuration should still reflect the type of information your business handles and its compliance requirements.

Easy-AI provides over 80 AI models in one workspace including leading models such as ChatGPT, Claude, Gemini, Llama, and Mistral, along with custom or bring-your-own model options. Administrators can control model access by user, team, workspace, or task.

Employees can also use secure AI chat, reusable AI apps, model selection, and workflow automation without having to manage separate subscriptions for every vendor.

No previous AI experience is required. The Easy-AI rollout includes onboarding and training and has helpdesk technicians available to help with complex AI implentations such as setting up AI powered automations, workflows, and other agenticic tasks.

Common starting points include email drafts, long-document summaries, meeting preparation, meeting notes and action items, company policies, research, stakeholder updates, and recurring administrative workflows. It can also turn repeatable tasks into pre-approved AI apps so employees do not have to rebuild the same prompt each time.

Employees should still review the output and remain responsible for business decisions, client communications, and other work that requires human judgment.

Easy-AI is designed to help employees spend less time on repetitive drafting, summarizing, research, and administrative steps. The best use cases for AI support people rather than removes their judgment. ComSolutions helps your team choose tasks where AI can save time while employees continue to review the work and apply the kind of professional discression that no current AI model can do for you. In most cases, AI can not replace Senior level staff and often sees the best return on investment when used by people who are already experts in their field, but in certain industries, it may reduce your need for Entry or Junior level workers who would have historically been hired to aid senior level workers in day-to-day opperations.

Easy-AI is quoted as a flat monthly subscription tailored to your organization, user needs, model access, and AI goals. The service consolidates the workspace, administration, support, and approved model access under one contract, invoice, and renewal.

A typical organization can be live and trained within two to four weeks of kickoff. Timing depends on the number of users, integrations, use cases, policy requirements, and any compliance review. The first step is a no-obligation AI readiness and Shadow AI assessment.